Small companies don’t need much structure, but as a business grows chaos can quickly ensue. Good process design can help.
Standardizing processes is important for a growing business, but few people know exactly how to do this.
Most times, what is created is too general or too detailed and burdensome and is put on the shelf never to be looked at again.
A good process is a tool for management and strikes the delicate balance between comprehensiveness and effectiveness.