There is a particular kind of frustration that comes from solving the same problem more than once. The first time, it feels like business. Something goes wrong, someone steps in, the issue gets sorted and everyone moves on. The second time, it is irritating. By the third or fourth time, you start to wonder why […]...
Read More
There comes a point in the life of many owner-managed businesses when the problem is no longer simply the business. It is the owner’s role within it. The company may have grown. The team may be larger. Customers may be more demanding. The decisions may carry more weight. The opportunities may be more significant. But […]...
Read More
Most businesses do not have an ideas problem. They have a follow-through problem. A useful meeting takes place. Important issues are discussed. Sensible actions are agreed. Everyone leaves with the feeling that progress has been made. Then the week gets busy. Customer demands take over. Urgent problems appear. Priorities shift. The agreed actions slip quietly […]...
Read More
Most business owners do not have a shortage of ideas. They have too many. There are customers to win, people to recruit, systems to improve, costs to control, new services to launch, marketing campaigns to develop and operational problems to fix. Every one of these things may feel important. That is precisely the problem. When […]...
Read More
Most business owners do not set out to become the bottleneck in their own company. In the early days, being closely involved in everything is often a strength. You win the work, look after customers, solve problems, make decisions and keep the business moving. Your energy, judgement and determination are a large part of the […]...
Read More