01/10/2026 No Comments
You are in the middle of something important when a message comes through. “Can I just check this with you before I reply to the client?” A few minutes later, someone else asks whether they can approve a small cost. Then a manager wants your view on how to handle a supplier issue. None of […]... Read More
24/09/2026 No Comments
Most owners do not have an effort problem. They have a dependency problem. The business has grown, the team is busier, the number of decisions has increased, and there are more customers, more projects and more moving parts. Yet too much of the thinking, deciding, checking, chasing and problem-solving still runs through the owner. The […]... Read More
17/09/2026 No Comments
There is a particular kind of frustration that comes from solving the same problem more than once. The first time, it feels like business. Something goes wrong, someone steps in, the issue gets sorted and everyone moves on. The second time, it is irritating. By the third or fourth time, you start to wonder why […]... Read More
