Check out these episode highlights:
01:01 – Dan’s back story and the discovery of Strategic WinBack
03:08 – Why customers chose to leave us and the chances that they’ll actually come back
04:34 – How WinBack compares to new customer acquisition in generating revenue
05:23 – Why everyone not doing this is leaving large amounts of cash on the table
09:17 – The process to use for winning back past customers
11:37 – How overcoming rejection can have a massive impact on your business
13:15 – Dan’s website address
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