Check out these episode highlights:

01:01 – Dan’s back story and the discovery of Strategic WinBack

03:08 – Why customers chose to leave us and the chances that they’ll actually come back

04:34 – How WinBack compares to new customer acquisition in generating revenue

05:23 – Why everyone not doing this is leaving large amounts of cash on the table

09:17 – The process to use for winning back past customers

11:37 – How overcoming rejection can have a massive impact on your business

13:15 – Dan’s website address

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