The business plan for next 3 years was more in my head than anything tangible and activity lead. Engaging Shane to work with me and the senior team on making it a living thing was a priority. Over two days we explored all aspects of the business including people, operations, finance and sales and marketing, identifying their relative strengths and the weaknesses. With the help of Shane we constructed a 3 year business plan identifying and agreeing actions to achieve it. Shane’s approach was positive, supportive as well as challenging whilst providing everybody with the time and space to have their say. His knowledge, experience and approach were just what we needed and look forward to continuing working with him.