Often you’ll hear businesspeople using terms such as metrics, critical numbers, smart numbers or other similar ideas, but these are all just different ways of referring to KPI’s, key performance indicators.
The reason we have KPI’s is that we as business owners want a set of numbers that we can look at and within minutes know exactly how our business is performing and what needs to be done next.
Every business should choose five-ten of the most critical KPI’s to track and improve.
What numbers would you need on a weekly basis to give you the insight into what needs to improve the performance of your business?
