Up to a one million revenue business there is typically a hub & spokes model – where everyone revolves around the business owner. Getting the fundamentals of scaling right is what lets you grow beyond that point.

But as the business continues to grow the number of people involved is more than the owner can keep track of or manage, and balls start to get dropped.
The complexity of running their business has grown past what can be managed by a single person.
It comes with adding employees, customers, products and locations. And as the business continues to grow the complexity just becomes greater.
So to overcome the barriers to growth that the complexity creates, the organization has to scale.
So what are the fundamentals of scaling for growth?
The fundamentals of scaling are not complicated, but they do take discipline. As the complexity grows, the owner has to hand over more of the day-to-day and put simple systems in place so that nothing relies on one person. If you are starting to feel that pull, have a read of how to stop being the bottleneck in your business. For some general background on the idea, there is a helpful overview of scalability.