01/10/2026 No Comments
You are in the middle of something important when a message comes through. “Can I just check this with you before I reply to the client?” A few minutes later, someone else asks whether they can approve a small cost. Then a manager wants your view on how to handle a supplier issue. None of […]... Read More
24/09/2026 No Comments
Most owners do not have an effort problem. They have a dependency problem. The business has grown, the team is busier, the number of decisions has increased, and there are more customers, more projects and more moving parts. Yet too much of the thinking, deciding, checking, chasing and problem-solving still runs through the owner. The […]... Read More
17/09/2026 No Comments
There is a particular kind of frustration that comes from solving the same problem more than once. The first time, it feels like business. Something goes wrong, someone steps in, the issue gets sorted and everyone moves on. The second time, it is irritating. By the third or fourth time, you start to wonder why […]... Read More
10/09/2026 No Comments
Most business owners know, at least intellectually, that they cannot keep doing everything themselves. They know they need to delegate more, give the team greater responsibility and reduce the number of decisions that depend on them. And yet, they still find themselves stepping back in. They rewrite the proposal, answer the customer question, fix the […]... Read More
03/09/2026 No Comments
There comes a point in the life of many owner-managed businesses when the problem is no longer simply the business. It is the owner’s role within it. The company may have grown. The team may be larger. Customers may be more demanding. The decisions may carry more weight. The opportunities may be more significant. But […]... Read More
06/08/2026 No Comments
Most businesses do not have an ideas problem. They have a follow-through problem. A useful meeting takes place. Important issues are discussed. Sensible actions are agreed. Everyone leaves with the feeling that progress has been made. Then the week gets busy. Customer demands take over. Urgent problems appear. Priorities shift. The agreed actions slip quietly […]... Read More
