In today’s saturated markets, customers are more informed—and more sceptical—than ever. With just a few clicks, they can compare your offering to five others. So, what makes the difference between a sale and a scroll-past? Rapport. In fact, it might just be your most powerful tool. Let’s explore why building rapport matters in today’s sales […]...
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Managing cash flow is a pivotal concern that lies at the heart of small business operations. Cash flow, as many business owners will confirm, is the lifeblood that keeps the organisational machinery running. When this flow is interrupted or reduced, the ramifications can be deeply felt across all levels of the business. Let’s take a […]...
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If your sales team is lacklustre in enthusiasm and results – and your business is struggling as a result – then here’s a critical component of any successful business… A TURBO-CHARGED SALES TEAM. You see whether you have sales staff now or will need to hire them in the future, assembling a sales team that […]...
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“If your comfort zone isn’t expanding, it’s shrinking.” That simple truth hits hard, especially if you’re running a business. As small business owners, we’re constantly told to “step outside the box,” “take risks,” and “level up.” But what if the real growth doesn’t come from giant leaps, but from calculated, often uncomfortable, nudges just beyond […]...
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Ask any small business owner, “What’s the purpose of your business?” and you’ll get a variety of answers: “To make a profit.” “To deliver a great service.” “To create jobs.” “To do work I enjoy.” “To make a difference in the world.” All are valid and admirable—but they miss one critical point. The real purpose […]...
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Imagine walking into a sales meeting feeling confident, connected, and clear—and leaving with a new customer or a trusted future opportunity. For small business owners, mastering the art of the sales conversation is essential for growth. Yet, too often, sales discussions feel awkward, rushed, or misaligned, leaving both parties unsatisfied. If you want to build […]...
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