You will be presented with a series of thirty statements. For each statement, rate your organisation on a scale of 1 to 5 where 1 is weak and 5 in strong.
Our company's purpose is clearly stated, known by all employees and we keep our people, systems and plans aligned and focused on it.
We have a clear vision statement that is regularly communicated and is shared by everyone in the company.
Our core values are clear, and we are hiring, reviewing, rewarding, recognizing and firing around them.
Our target market (including our ideal customer) is clear, and all of our marketing and sales efforts are focused on it.
Our unique differentiators are included in a clear, customer value statement, and all of our marketing and sales efforts communicate them.
We have a proven process for doing business with our customers. It has a unique name, is visually illustrated, and used by all of our salespeople.
Our 3-5 Year Targets are clear, communicated regularly, and shared by all.
Each individual / team has 3-5 quarterly priorities that align with that of the company.
There is a system in place for tracking and managing cascading targets, priorities KPIs.
Everyone in the organisation has at least one number they are accountable for keeping on track each week.
Dashboards for tracking weekly activity metrics/measurables are in place and displayed prominently.
Employee input about obstacles, blockers and opportunities is systematically gathered.
We have systems for receiving regular feedback from customers and employees, so we always know their level of satisfaction.
All teams clearly identify, discuss, and solve issues for the long-term greater good of the company.
All teams clearly assign accountability for action and tasks and every action item is captured on a To Do List.
We have a structured framework of meetings that are on the same day and at the same time each week, have the same agenda, start on time, and end on time.
Everyone is engaged in regular weekly team meetings and quarterly 'state of the nation' meetings.
Quarterly and annually the leadership team meet offsite to work on the critical decision areas and agree the priorities for the next quarter.
Our Core Processes are documented, user intuitive, and followed by all to consistently produce the results we want.
There is a living, breathing discipline inside our company of creating, refining, following, and replacing processes and systems.
Our leadership team is open, honest, and demonstrates a high level of trust.
Leadership team members hold one another accountable to commitments and behaviours
Members of the leadership team always put the collective priorities and needs of the organisation ahead of their own departments.
All of the people in our organisation are the "right people" (they fit our culture and share our core values).
Our Accountability Charts (including functions, roles/responsibilities, processes) are clear, complete, and constantly updated.
Everyone is in the "right seat" (they "understand their role, they want their role and have the capacity to do the job well").
All leaders and managers refer back to the Purpose and Values when recognising or reprimanding performance.
Actions are identified and implemented each quarter to strengthen the Purpose and Values of the organisation.
Everyone has a training and development plan aligned with the organization's overarching objectives and direction.
We have an environment where there is a premium on learning from "failure." Mistakes are seen as opportunities to learn.
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